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EFM & Market Research Solutions

Home » Solutions

Market Research Solutions

Custom Market Research

Our market research experts can help find your next big idea, bring it to market quickly, and continually optimize it for maximum long-term success.

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Mobile Research

Connect with your target market in new ways – and expand your opportunities to reach and engage with audiences using smartphones, tablets, and other mobile devices.
 

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Shopper Research

Uncover the shopper's decision-making process along the path to purchase – and gain critical market research insights that inform winning strategies for products, brands and stores.

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Pop-Up Communities

Get fast, rich qualitative insights from a quick-turn market research online community (MROC) structured to engage your target audience on specific topics in a short timeframe. 

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Online Market Research Software

Our online market research software solutions bring together the tools, best practices, and expert services researchers need to do high-quality work online.

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Enterprise Feedback Management Solutions

Voice of the Customer

Our Voice of the Customer solutions help you maintain high customer retention rates and foster deep customer loyalty – to increase revenue and long-term profitability. 

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Employee Feedback

Employee satisfaction is key to retention and competitive advantage.  Our employee feedback solutions give you the tools you need to measure and improve employee satisfaction.

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Partner Feedback

Many businesses depend on partners to fuel success. Our Partner Feedback solutions help you improve partner satisfaction and take action to save critical at-risk partner relationships.

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Contact Center Solutions

Capture real-time customer feedback to drive success in the call center: resolve problems, identify new opportunities, and improve agent performance.
 

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Industry Solutions

MarketTools has partnered with hundreds of leading companies across the broadest range of industries on feedback programs that produce results.

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