Support for CustomerSat, MarketTools Market Research Suite, Zoomerang and ZoomPanel

Our team of MarketTools support specialists is available from 1:00am – 6:00pm PT, Monday through Friday to assist our CustomerSat, Market Research Suite and Zoomerang customers, as well as ZoomPanelists with all of their support related needs.

We also provide 24x7 access to our Online Help system, including an in-depth knowledge base of FAQs, and a variety of user guides and training videos.

For more information on the specific resources available, see the table below.

	Phone Support	Online Help	Knowledge Base	Recorded Training Videos	Live Product Demos	User Guides
CustomerSat	√	√	√	√	√	√
Market Research Suite	√	√	√	√	√	√
Zoomerang Premium	√	√	√	√	√	√
Zoomerang Pro		√	√	√	√	√
Zoomerang Basic		√	√	√	√	√
ZoomPanel		√	√

Software customers also have access to a variety of fee-based services such as Survey Programming and Custom Training. Contact our sales team for more information.

Contact Us:

By Email

Sales Inquiries:

1.866.499.3750 (toll free in the U.S.)

1.415.957.2049 (outside the U.S.)

Support

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