Find out more about MarketTools software and services through this in-depth knowledge center. Download white papers, listen to podcasts, read articles, and even watch our webcasts. We’ve put together a comprehensive library of media for you to access and learn from – you can sort by type, product or title.

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Types Titles Product/Solution
Article Reprint

MarketingNews Reprint

10 Minutes with... John Ouren, Executive Vice President and General manager of Panels and Communities for MarketTools Inc.

Download Article Reprint 		MarketTools TrueSample / Sample Quality Software
Article Reprint

Research Business Report Reprint

Getting Back to the Basics: Initiative Aims to Quantitatively Predict Survey Engagement

Download Article Reprint 		MarketTools TrueSample / Sample Quality Software
Data Sheet

CustomerSat Six Sigma Solutions

Enable Six Sigma teams to collect and act on Voice of Customer Data.

Download Data Sheet 		MarketTools CustomerSat / Enterprise Feedback Management
Data Sheet

MarketTools CustomerSat CRMConnect

Leverage Your CRM and ERP systems to close the feedback loop: MarketTools CustomerSat CRMConnect links the data you already have with the MarketTools CustomerSat EFM system, giving you the ability to share feedback data between systems.

Download Data Sheet 		MarketTools CustomerSat / Enterprise Feedback Management
Data Sheet

CustomerSat Research & Consulting Services

CustomerSat Research & Consulting Services ensures your success in customer feedback and provides the expertise to transform your strategic goals into concrete business outcomes.

Download Data Sheet 		MarketTools CustomerSat / Enterprise Feedback Management
White Paper

Scorecarding Customers and Prospects

Download White Paper 		MarketTools CustomerSat / Enterprise Feedback Management
White Paper

Real-Time Feedback Analytics: Building Revenue and Customer Loyalty

Download White Paper 		MarketTools CustomerSat / Enterprise Feedback Management
White Paper

Measuring the ROI of Real-time Feedback Analytics

Download White Paper 		MarketTools CustomerSat / Enterprise Feedback Management
White Paper

9 Critical Steps in Designing Enterprise Mangement Feedback Systems

Download White Paper 		MarketTools CustomerSat / Enterprise Feedback Management
White Paper

Saving At-Risk Customers and Revenue through Survey Action Management

Download White Paper 		MarketTools CustomerSat / Enterprise Feedback Management
See CustomerSat in Action

Begin increasing customer satisfaction and loyalty today: click here to schedule a demo of CustomerSat.

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Key Steps to Designing Your Customer Satisfaction Program
Download "9 Critical Steps in Designing Enterprise Feedback Systems" to learn best practices, and to avoid costly mistakes!
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2009 ACE Award Winners Announced
March 23, 2010

MarketTools announces thirty-five winners of the 2009 MarketTools CustomerSat Achievement in Customer Excellence (ACE) Award. Winners include 21st Century Insurance, Actuate, ADT Security Services…

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