With the industry’s best Action Management capabilities, MarketTools CustomerSat gives you the actionable insights you need to turn customer feedback into customer satisfaction.

Our market research and advanced analytics specialists combine in-depth industry expertise with innovative technologies to help you uncover the customer insights you need.

MarketTools TrueSample sets the standard for data quality in market research. TrueSample ensures that survey respondents are real, unique, and engaged for fraud-free online market research.

Rod McGeary Joins the MarketTools Board of Directors

Technology Veteran Brings Wealth of Management and Technology Consulting Experience to...

West Interactive and MarketTools Form Partnership to Deliver Real-Time Customer Survey Tools

MarketTools and West Interactive Strategic Partnership Offers Customer Survey Solution to Drive...

Zoomerang Users Can Now Launch Surveys on Facebook and Twitter with a Single Click

MarketTools Zoomerang Integrates Surveys with Facebook and Twitter

Webcast

Closing the Customer Feedback Loop: Improving Customer Loyalty with Action Management

Attendees will gain valuable insight into the best practices for implementing action management and hear how MarketTools customer, United Stationers has successfully harnessed the power of action management to increase customer loyalty and retention.

“We increased our primary satisfaction indicator by 210% since we started with MarketTools CustomerSat.”

SimplexGrinnell

"MarketTools CustomerSat is a complete solution, and yet very user-friendly. I can’t tell you how thrilled we are with the interface, the account management tools, and most importantly, the results. It’s easy to use, and it really delivers.”

Cathleen Combs
Canon USA

"MarketTools CustomerSat helped us drive our recommendation rate to 94%."

Salesforce.com

“There’s no one like MarketTools that goes across that many lines of products. They’re one of my more favorite companies. They’re really at that bleeding edge of technology in the market research business.”

Louise Garnett
Vice President, Outsell Scout Analytics
Outsell, Inc.